Accessibility Statement

Accessibility Statement for Little Milo’s Closet

Effective date: 10/28/25

Last updated: 10/28/25

Little Milo’s Closet is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and are actively working toward WCAG 2.2 Level AA.

Our commitment and scope

This statement applies to content at littlemiloscloset.com and the shopping experience powered by Shopify. While some functionality and content may come from third-party apps, embeds, or partners, we work to ensure accessible alternatives or reasonable accommodations when issues arise.

Standards we follow

WCAG 2.1 AA (target conformance) and ongoing work toward WCAG 2.2 AA

Practices that support ADA Title III (places of public accommodation)

Semantic HTML, proper headings/landmarks, text alternatives, form labels, visible focus indicators, keyboard operability, and sufficient color contrast

What we’re doing

We’re integrating accessibility into design, development, and content processes:

Design and content

Use of clear headings, list structures, descriptive link text, and meaningful alt text for non-decorative images

Color contrast checks for text, icons, and UI components

Plain-language product descriptions and error messages

Code and interaction

Keyboard navigation and visible focus styling for menus, drawers, dialogs, and carousels

ARIA used judiciously where native semantics aren’t sufficient

Forms with associated labels, instructions, and error identification/aria-live announcements

Testing and review

Regular automated scans (e.g., axe, Lighthouse)

Manual keyboard-only reviews (no mouse)

Spot checks with screen readers (NVDA on Windows, VoiceOver on macOS/iOS)

Issue tracking and prioritized remediation during release cycles

Compatibility

Our site is designed to work with:

The two most recent versions of Chrome, Safari, Firefox, and Edge

Current iOS and Android browsers

Common assistive tech combinations (e.g., NVDA + Chrome/Firefox, VoiceOver + Safari)

Some older browsers or unsupported OS versions may not provide the best experience.

Known limitations (and our plan)

We’re actively improving the following areas:

Legacy media: Some older images may still need improved alt text—auditing and fixes are ongoing.

Embedded third-party widgets/apps: Accessibility can vary; we request fixes from vendors and provide alternative contact or purchase paths when possible.

Video/captions (if added): New videos will include captions; we’re retrofitting older assets as feasible.

If you encounter an issue not listed here, please let us know so we can fix it.

Feedback and support

We welcome your feedback on accessibility at Little Milo’s Closet. If you experience a barrier or need an accommodation (for example, product details in an alternative format or help placing an order), contact us:

Email: creationsbymelodee@gmail.com

Response time: We aim to acknowledge accessibility requests within 2 business days and resolve or provide an interim workaround within 10 business days, depending on complexity.

If you need purchase support right away, please include the product name/URL, your browser/device, and a brief description of the issue so we can help quickly.

Formal complaints and escalation

If you are unsatisfied with our response, you may request escalation to our accessibility lead at the same email above. We take all complaints seriously and will review, prioritize, and communicate a remediation plan.

Platform and third-party services

Little Milo’s Closet runs on Shopify. We select themes and apps with accessibility in mind and engage vendors when issues are identified. While we don’t control all third-party code, we will provide assistance or accessible alternatives when feasible.

Continuous improvement

We review this statement and our accessibility roadmap at least annually or after major site updates. Our team receives periodic training and guidance on inclusive design and content.

Request content in an alternative format

If you need product info, order instructions, policies, or receipts in an alternative format (e.g., large print, plain text, or accessible PDF), email creationsbymelodee@gmail.com and we’ll provide it as soon as possible.

Thank you for helping us make Little Milo’s Closet welcoming and usable for everyone.